General information

Credit and Collections Coordinator
United States
Friday, May 13, 2022
New York
Req ID
New York
Employment Type
Permanent, Full-time

Description & Requirements


Credit and Collections Coordinator

We are seeking an experienced, detailed, and hands-on Credit and Collections Coordinator for our Corporate Accounting Shared Services Group, based in New York City.

Duties & Responsibilities

·         Heavy internal client billing support, with high volume of chargebacks, trade initiatives and deductions for multiple business units, as well as internal customer service support, including the release of shipments upon completion of credit checks.

·         Manage key strategic customer relationships, especially those with payment issues, via e-mail, customer portals and phone.

·         Resolution of billing and/or payment discrepancies with customers and internal business unit clients.

·         Reconciliation and research of unapplied cash and cash on account and daily processing and application of cash received via ACH, wire, credit cards and checks.

·         Work with corporate accounting group to ensure proper reconciliations of accounts receivable, trade and other accounts.

·         Assist senior manager on credit and collections special projects.


Skills & Abilities

·         Ability to multi-task and effectively determine priorities.

·         Solid Excel skills as well as proficiency in MS Word.

·         Oracle EBS experience strongly preferred but not required.

·         Good written and verbal communication skills, including establishing credibility and trust with internal business partners at all levels of the organization.

·         Desire to work in a team environment

·         Ability to meet tight deadlines and attention to detail.

·         Strong business judgement, leadership and integrity.


·           Experience in invoicing, credit and collections (2+ years).

·           Experience working across mid-size distribution, manufacturing or consumer products companies